Our Neutral Customer Service Experience

We found ourselves having to do some business at City Hall and as usual, we experienced our own brand of adventures. Navigating any downtown city can be challenging in general, but fortunately and lucky for us, our city is not that bad. There are "free for two hours" structures around--you just have to be prepared to do some walking, but overall, it's not that bad. The Huz and I ended up walking an extra eight blocks though because we went the opposite way we needed to go. That's okay and pretty on par with our "trial & error" way-of-life😂--but the positives are, more exercise and steps in. 😊

We finally found where we needed to be and we were pleased to find it wasn't busy. We just had to pull out a ticket from a kiosk and wait for our number to be called.  There was no line so we knew, or at least hoped, it wasn't going to take very long. When our number was called and I explained what brought us here this day, the lady at our window told us to step back and she would get the correct department to help us. The Huz joked that it would be hilarious if the same lady put on a different hat or name tag and it was still her that helped us (it's been portrayed in small town scenes on television).  We had a good laugh at that and I couldn't help but want it to actually happen. LOL! 

A few minutes later, a gentleman came out and called us to his window. I explained to him what we needed and he pointed to the tray for me to put the materials into it. He grabbed the materials and went to the back.  Didn't say anything to us. He came back a few minutes later and handed us what we came for saying, "You're all set. Have a good day."  And we were on our way. Easy. Painless.  But also, funny.  Because he helped us with literally, a minimum amount of words--no extra friendliness or "extra-mile" customer service. 

As usual, The Huz cracked some jokes about it and we had a good laugh.  But ultimately, I'm okay with it. I'd rather have a quick, neutral customer service experience rather than a rude one (encounters I've had my fair share of). It works for me. Here's to more neutral experiences! 👍